Shipping policy

US Orders

US orders will be shipped via USPS and will usually take 2-14 business days.

Canadian Orders *Shipping is not be affected by Canada Post Strike*

Canadian orders are shipped via Chit Chats which varies between 2-14 business days.

Processing & Production Time

Please keep in mind that I am a small business and everything is made to order. Orders usually take 1-7 business days to process. In rare cases, it can take up to 14 days.

Insufficient or Incorrect Address

If a package is returned to us due to insufficient or incorrect address, the client is responsible to pay for the second shipping fare. We will contact you if this happens with an invoice for the shipping cost.

Taxes and Duties for Countries other than US & Canada

Any applicable taxes and duties are not included in the checkout total and the customer is responsible for any extra duty charges. These are determined by the customs agency in the destination country. The agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.

IMPORTANT: TOKA B IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED PACKAGES BY THE COURIER.*